Background Image - Foust Building

Ask an Advisor: How do I request my college transcripts?

January 04, 2022 by Mandy Byrd |

AskAnAdvisor_Request-College-TranscriptsIf you’re planning to apply to UNC Greensboro as a transfer student, you’ll need to have your official transcripts (from every college you’ve attended) sent to Undergraduate Admissions as part of the application process. Here are some tips for taking care of this important step.

Start with the Student Records Office

The first step is to check the websites of your prior colleges and universities. The Student Records Office (also known as the Registrar on some campuses) is typically responsible for preparing student transcripts, so look there for instructions.

In most cases, you can order you transcripts online through an online verification service such as the National Student Clearinghouse or Parchment and have them sent directly to the college or university (hopefully UNCG!) electronically. Some things to keep in mind:

  • Schools won’t consider your application complete until they receive official transcripts, so it’s important to request your transcripts well in advance of application deadlines.
  • There is a small fee for this service, payable with a debit or credit card.
  • For transcripts to be considered official, they must be sent directly by the verification service. (In other words, you can’t email the transcripts yourself.)
  • Be sure to follow up to make sure your transcripts have been received.

If you’re having your transcripts sent to UNCG, they can be emailed to Here’s the mailing address:

UNCG Undergraduate Admissions
P.O. Box 26170
Greensboro, NC 27402-6170

Transcript Troubleshooting

There are a couple of things you can do ensure the process goes smoothly:

  • If you have any unpaid bills at a previous college or university, there may be a hold on your account. If that’s the case, you’ll have to take care of it before ordering transcripts, so contact the school’s Cashiers Office.
  • Before you order a transcript, check with the college or university you’re sending it to about specifics (whether you should have them sent electronically or through the mail, for example). Visit Transfer Admission Guidelines for details on UNCG’s requirements.

Take the Next Step

Ready to apply to one of our online bachelor’s programs? Visit Undergraduate Admissions to get started.


Get the latest details on UNCG’s outstanding online programs and serious student support.